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West Hartford Pet Sitters

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Testimonials

Customer Reviews

Read what our happy clients have to say about West Hartford Pet Sitters


West-Hartford-Town-Center

This was our first time using a pet siting service. The price was what always deterred me. But after paying all the extras at the kennel for playtime, etc., it ended up not being that much more. After our dog got kennel cough at the kennel (even after being vaccinated) we needed someone on short notice. Melissa was quick to respond and come to meet Liam. He took to her very well so I knew he’d be fine. Coming home it was so nice to see Liam calm and happy. Usually after the kennel he was always so tired and sore from being so anxious the whole time. Having him in the home kept him calm and relaxed. Knowing he was in good hands with people who cared kept our peace of mind while traveling. Our neighbors even saw them out waking and said how happy Liam seemed. We will definitely be using them again in the future!
-Kim, West Hartford, CT – 2015

Dear WHPS: I want to tell you how happy I am that I contacted you. I couldn’t be happier with Melissa.  You know that my precious Maya Belle is so shy/ sensitive but Melissa and the backup sitter broke Maya through her breaking thru the fear.  And I so look forward to the notes they leaves.  It helps offset the guilt I feel for working late! Thank YOU and thanks to Melissa and the entire WHPS Team.
–  Claire, June 2014 – present

Angies List Member: We highly recommend West Hartford Pet Sitters.  Kim and her team are professional, responsible, compassionate pet lovers who provide impeccable service.  We have been clients of WHPS for 7 years and they have always provided the best care to our pets.  We have absolute peace of mind when we are away knowing that our furry family members are in great hands.  We know this to be true since they are always happy and calm when we come home!  From the initial visit to your home to meet you and your pets to gather personalized information and instructions to updates on how your pets are doing to the “welcome home” note left upon your return, all the bases are covered.  Our pets show us each and every time we use the services of the WHPS team that they are the best!
– August 2013, West Hartford

Angies List Review: I recently got my first puppy and had called West Hartford Pet Sitters to help take care of her.  Living alone and with my hectic,demanding work schedule, I was very nervous about hiring a dog walker.  However, once I met Kim and her team, I knew they would be a great fit.  Ever since working with the WHPS team I have been very relieved to know my puppy is in great hands.  WHPS is a very accommodating responsible company, that will do whatever it takes to make sure their clients are well taken care of.  Whether it is a last minute meeting that you need to help walking the dog or an overnight stay, WHPS is there to help.  I would recommend Kim and her team to anyone in need of dog walking services.  Thanks for all you do WHPS!

– Sarah, Jan 2015


To Whom It May Concern:

I am writing to recommend West Hartford Pet Sitters.  In February 2006, my wife Stacie and I required the services of a professional pet sitter for our dear family cat, Claudette.  Claudette had gone in for an annual check-up at Cats Limited of West Hartford and they had recommended Kim Thomas and West Hartford Pet Sitters.  We called Kim on very short notice, and she was able to fit Claudette into her schedule.  Kim visited with us just before we left town in order to meet Claudette, learn her routines, and receive all of our detailed instructions.  I immediately felt that we had made the right decision in turning Claudette’s care over to her.  Our vacation was wonderful and Claudette was obviously well cared for. Kim provided us with a detailed report of her visits, which helped us understand the services she was providing. It made me feel good to know that Kim was looking out for things while we were many miles away.

–  Brian,  W. Hartford


I just want to express our thanks for the excellent service we received while yellow-labwe were out of town.  My husband and I have had concerns in the past about leaving our “kids” (2 dogs) with others, especially our new puppy.  From the multiple visits per day, to the daily notes, convenient on-line (any time of day) scheduling and great communication and updates, we were able to relax knowing our pets were in good hands.

Meg, Farmington (2015)


WHPS provides professional petsitting at reasonable rates. Kim is reliable, trustworthy, responsive and thorough.  WHPS always exceeds our expectations, and we highly recommend them to others!

Mike, West Hartford (2008)


“We’ve been so pleased with the service provided by West Hartford Pet Sitters. We have two dogs – one of them is a particularly “challenging” (but oh-so-lovable!) Jack Russell rescue dog who doesn’t warm up quickly to people he doesn’t know. Kim and Wayne really took the time to know him and our other dog before our first pet sitting experience. They sat down at the dogs’ level, played ball and slowly let the dogs get to know them. It really put our minds at ease.

We feel confident leaving our dogs in the care of West Hartford Pet Sitters when we travel. We know they’re in good hands, and Kim and Wayne are great about our calls to check in on them while we’re out. Other pet sitters in the past had either ignored instructions to provide us telephonic status during our trip or seemed annoyed when we called to check in … not Kim and Wayne. They are happy to give us an update and let us relax knowing the dogs are doing well. They’re also great about following any instructions we give them whether it’s related to the dogs or to the house (mail, plants, etc.)

Finally, we always love coming home to the “report card” Kim and Wayne provide on the dogs. It’s nice to know what they’ve’ve been up to while we’re out – usually lots of walking, playing and treats!”

A Very Satisfied Client (2012) West Hartford


With what we’ll call a “high maintenance” cat, I was always concerned about leaving him in the care of others – both for his and the caretaker’s sake!  I was immediately reassured as soon as I saw Kim interact with him, and it was obvious that she has a great deal of experience with animals.  On one occasion, I had to go away overnight on short notice.  At the time, the kitty was recovering from a minor injury.  Kim offered expert care including administering antibiotics – no easy task!  She even took the time to call me to let me know how he was doing.   When I returned from my trip, he was relaxed and content.  I highly recommend West Hartford Pet Sitters for anyone who wants to know their pets are in good care, and for peace of mind while they are away.

– Grateful Client (2011) Avon


West Hartford [Pet] Sitters is a very professional and well-run organization. Before accepting you or your dog as a client, the owner comes over to interview you and your dog. They want to be sure there will be significant issues, and they know about any special needs that might be involved. They are careful to not over-commit. These are “dog” people and they understand dogs. When we have returned home after they walked our dog, in each case there was a note telling us in detail about the walk, how long it was, what “business” our dog did, how the dog acted, the dog’s disposition, etc.

Richard, West Hartford – Angie’s List, Oct 2012


I called West Hartford Pet Sitters to take care of our dogs while we were on a mini-vacation. Kim came over and met the dogs first which I really appreciate. While we were gone they also brought in the mail and newspaper and took wonderful care of our beloved dogs! It is so nice not to have to put the dogs in a kennel but know they will be well cared for in their own home and West Hartford Pet Sitters did the job well! I will be continuing to use their services!

Genevieve, West Hartford – Angie’s List, Aug. 2010

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Recent Posts

  • What is the cost for a pet sitter or dog walker in West Hartford? March 28, 2017
  • Benefits of Dog Walking February 22, 2017
  • What are the symptoms of heat stroke in dogs? June 18, 2016
  • What services doesn’t West Hartford Pet Sitters provide? June 16, 2016
  • Back to School for the Whole Family, Pets Included August 19, 2015

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Additional questions?  Call 860-231-0494 / email whpetsitters@yahoo.com.

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Recent Blog Posts

  • What is the cost for a pet sitter or dog walker in West Hartford?
  • Benefits of Dog Walking
  • What are the symptoms of heat stroke in dogs?
  • What services doesn’t West Hartford Pet Sitters provide?
  • Back to School for the Whole Family, Pets Included

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